Security Threat Assessment

May 15th, 2009

Weather you are a home-based business or a small business, security is a must for your computers and network. The potential of hackers is an increasing threat these days. If you are in the financial or banking field, Doctors, or a business that has lots of customers personal information like social security numbers, credit card or bank account numbers, we can help you meet whatever security compliance you need and make sure your network and data is secure. We will asses your virus/trojon/spyware protection making sure you have the latest and best software available, check your computers and network for open ports that would allow hackers in, encrypt data if desired, check your back up system (if you don’t have one, we provide very reliable solutions) and give you our recommendations to achieve your goal or business needs. Give us a call today to schedule an appointment. 520-844-0754

Switch from Windows to Mac?

May 14th, 2009

Times are changing and Apple is gaining more and more market share with their computers. The idea that Mac computers are harder to learn or different from Windows just aren’t true. Mac’s are actually much easier to learn if you’ve never used a computer before. Even if you’ve used Windows operating systems before, the switch over is nothing. After a few minutes, you’ll learn that Apple’s structure and organization is much more simple then Windows. It takes far less clicks to get where you want to be as opposed to Windows. Besides the ease of use, you’ll notice a speed increase, booting takes less time, loading programs, transfers, etc. However a main advantage of a Mac, when you are running Mac OS X as your system software, you will not get viruses, adware, malware or any other worms or infections. So instead of worrying about the 120,000 Windows viruses and running a daily virus update, and daily virus scan, and slowing your computer down because of it, you get to use a computer worry and trouble free. Mac’s come loaded with powerful software, in fact, 95% of the software you will need comes with it. Apple has all the software you would need to be cross-compatible with Windows as well. For example, you need to be able to open Microsoft Word, Excel, or Powerpoint documents and edit them. You can buy Microsoft Office for the Mac, or there’s a free alternative-as in most cases with Apple’s-NeoOffice which is free suite for Mac like OpenOffice except spefically designed for the Mac. Another advantage, top rated tech support. If you really really need to run Windows, Apple gives out BootCamp for free which allows you to partition your hard drive and install Vista or XP on part of it. There’s also other software that allows you to run Windows inside of the Mac system as a virtual machine if for some reason your companies software doesn’t support Mac yet. Tests have shown that Vista and XP run extremely fast on a Mac. The problem with this is that part of your Mac can then get Windows viruses and you still have to worry about updating and scanning with anti-virus software.

Switching to a Mac isn’t hard, in fact it’s extremely easy and more people are doing it everyday. We can help you transfer all your data from your Windows machine on to the Mac, install Windows as a virtual machine if you need it, recommend Apple software that fits your needs and walk you through any thing on the computer if need be. If you need help deciding which Mac is right for you, give us a call. We’re here to help!

Got PC? Want Linux?

May 9th, 2009

Own a PC but tired of Windows or want Linux? You’ve come to the right place. We are not just experts with Windows and Mac OS X but other Linux operating systems as well. One system we highly recommend is Ubuntu, which is very similar to Mac OS X, very powerful, easy to use, stable, fast, and best of all, it’s free. Because most Linux systems are opensource, there are many addon’s and programs available for free. Ubuntu can be installed on almost any PC, you can have it dual boot with Windows (you pick which operating system you want to use) or we can just it up for Linux. We’ll get all your hardware functioning properly, including wireless Internet Adapter’s, and even walk you through the basics and answer any questions you may have. If you are a graphic artist, musician, video editor, or if it’s your hobby, then Ubuntu Studio is another powerful operating system that comes backed with high quality audio, video, and graphic programs built into it.

Preventive Data Back-Up Services

May 8th, 2009

Most people don’t really ever think about backing up data on their computer or network until you have one of those horrible experiences where your computer crashes unexpectedly and loose all your important files that you can never replace. People that have been through weather students losing homework, family’s losing photos and videos or businesses loosing all accounting history, client files, and whatever else you store on your computer. In some cases, it’s practically your whole life. So can you put a price tag on your data? We pride ourselves on offering back-up services that prevent you from losing your data if a computer or entire network crashes. It will save you and your business the frustration, money, and even time getting your computer(s) running again. We offer external hard-drives for home users and offices to do nightly, weekly, monthly or even hourly back-ups and also provide online back-up services so your data is in a secure remote environment. Give us a call to discuss which solution is right for you or your small business. Toll free: 866-946-1833 or local 520-844-0754.

Our Support Was The Quickest To Respond

February 2nd, 2009

Today we received a call from a trailer company in Phoenix. They’re computer was receiving an excessive amount of pop-ups, the Internet functions were delayed, and had it acquired viruses. The owner inquired about someone coming on-site and I happily informed him Brisk Link could solve the problem remotely (via a secure connection of course). I also advised him that connecting remotely would be faster and less expensive then sending someone out. He already had a call into his previous tech and said he would call me back. A few minutes later he called back and said his normal guy couldn’t come and wanted to start a remote session to resolve the issue right away. Within no time we were up and running and solved the problem. Yes, they were another victim of Anti Virus 2009. We also optimized the system and installed avast! for them since they had no virus protection.

We are always available to help you, that’s what we’re here for. Our remote support is perfect for saving money, getting problems resolved quickly and professionally. It’s also environment friendly! Call us today: 520-844-0754

If your home based business’s main computer is down, What do you do?

January 21st, 2009

Whether you are a small business or a large company you rely on your main computer or sever to function at its best , if either were to crash , your day at “the office” can quickly become a big headache. If you are without an up to date backup of all your files, you may find it difficult to get any of your work done.

For Example:
We received a call today from Tucson SEO Solutions (www.tucsonseosolutions.com), their main computer was unresponsive, it had crashed. Their work plans were there for put on hold as they were unable to function without their main computer. Needless to say, it was imperative that their computer be repaired, up and running ASAP. After contacting numerous places only to find they were unable to help them until a later date, they found BRISKLINK. Our 24 hour Technical support notified them that we now offer same day pick up and money back guarantees, not only that, when the repair is complete we will personally bring it back. They then realized Brisk Link is the choice for computer repair in Tucson.
When diagnosing the computer we found that Vista Home Standard was not running properly. We had the computer booted up in no time and retrieved all of the business files and program data necessary. They then requested that we install XP for them, which depending on the age of your computer can be difficult due to new manufacturing standards, causing most new computers to have Vista drivers. This particular computer was a year old and did not have XP drivers, however, our expert technician was able to locate all the necessary drivers to install XP with all its proper functions.

Within 36 hours of picking the computer up from SEO Solutions we had all the data recovered, XP installed, and personally reconnected the system getting it up and running in their office. The computer is now running smoothly. Along with providing them assistance to get their computer functioning properly we also installed Internet security which included ZoneAlarm’s free firewall and Avast which will help to prevent further problems and protect their personal information since the Internet is a crucial part of their business. As a fallow up, although many businesses are unavailable in the evening, BriskLink was able to connect remotely to answer a few last minute questions.

It was a great pleasure meeting and working with Urban of Tucson SEO Solutions and are looking forward to a long relationship with them.

Could you or your business benefit from hiring us?

December 11th, 2008

We received a call from a referral that inquired about hiring us to do some simple updates on their website. The original designer was uncooperative and hard to work with, so they decided to call us, Brisk Link, to make the needed updates and changes to their site. They had also collected thousands of email addresses from customers and wanted to create a mass email to send their costumers special offers but had no system to do so. We set them up with a mass emailing system to send their customers special offers and news along with repairing pages that required maintenance for their site.

Today, They contacted us, Brisk Link, again, they were receiving numerous of pop-ups, the computer was shutting down randomly, and they had all kinds of unwanted programs on the desktop. Best of all, it was the point of sale computer and the only one in the store. A computer shutting down in the middle of a transaction won’t help your business or customer satisfaction. We arrived on-site within 40 minutes to repair the computer for them so they could handle the busy weekend of Christmas shopping. Not only would other computer repair companies in Tucson charge double our price, they couldn’t come out for a day or two.

Turns out they had downloaded “Anti Virus 2009″ thinking it was new virus protection because their old subscription had ran out. We cleaned up the system, installed avast, which doesn’t bog down the computer and provides great security. We also performed routine tasks on the computer to help it perform at its optimal potential because they said before Anti Virus 2009 was installed it was running slow.

Here’s what the store’s manager had to say:

Our company had been looking for someone to lead our website maintenance and email marketing for almost a year. Through a referral we were able to find Matt Sheppard and Brisk Link Technologies.

We have a limited budget and often times our requests are on very short notice. Matt has been able to provide us with an updated website, a consistent and effective email marketing plan and solve all of our internal computer problems. Our business has greatly benefited from the professional and reliable services Matt has provided.

Kyle Johnson
General Manager
Performance Footwear
www.performancefootwear.net